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Registration & Warranty Information
2 Year Device Warranty
At PMD Beauty we believe very strongly in product quality and in our quality assurance processes. Every tool is subjected to rigorous inspection and test procedures to ensure it meets our perfectly calibrated specifications. Defective product are extremely rare. We do, however, examine returned products to help us identify product and process improvements.
All PMD Beauty devices come with a 2 year limited warranty covering any manufacturer defect-related problems resulting from everyday use of the product. The warranty does not cover damage resulting from use with a voltage converter. The PMD Clean Pro Gemstone collection is made from premium artisan stone. Our warranty does not cover cracks due to devices dropping or falling.
5 Year Extended Warranty
PMD Beauty offers a 5 year extended warranty that can be added at checkout (any device product page) or after purchasing by calling 1-888-445-4532. This 5 year extended warranty starts the date of purchase and covers any manufacturer defect-related problems resulting from everyday use of the product. Feel confident using PMD Beauty tools with this extended warranty.
Subscribe & Save Limited Lifetime Warranty
PMD Beauty offers a limited lifetime warranty on all PMD Beauty tools when a customer is actively enrolled in a subscription. This limited lifetime warranty is valid as long as the subscription is active on any qualifying products: replacement discs, PMD Clean Body replacement attachments, and/or any skincare product.
As long as you are actively getting subscriptions for replacement products, your PMD Beauty tool is covered from manufacturer defect-related problems resulting from everyday use of your tool!
Expert Guidance: We are here for you! We offer complimentary consultations from our in-house Experts and Estheticians.
If you have any questions or concerns, please contact our PMD Beauty Customer Care: 1-888-445-4532 *For easy troubleshooting, be sure to have your PMD Beauty device in hand when calling our Customer Care.
Notice: If the customer did not purchase the Free Returns + Package Protection plan, the customer will be responsible for postage to return the item for warranty work but the company will pay for the postage to send the new item back to the customer.
Register Your Device
Please be sure to register your PMD Beauty device and sign up to receive future correspondence from us. To register your device, please send in your warranty card or fill out our registration form.
*There are no express warranties except as before mentioned. Neither PMD Beauty nor anyone involved in the production or sale of this product shall be liable for any direct, indirect, consequential or incidental damages arising out of the use or inability to use this product, or arising out of any breach of this warranty. All expressed and implied warranties, including the warranties of merchantability and fitness for a particular purpose, are limited to the applicable warranty period before mentioned. Warranty only applies to pmdbeauty.com customers and authorized sellers.