Welcome to the PMD Family
Thank you for purchasing the Personal Microderm and for trusting PMD with your skin. We value our Costco customers and want to make sure you have the best experience possible. We have beauty experts standing by to train you on the quick and easy 3-minute treatment, and answer all of your questions. 888-445-4532. Please give us a call if you have any questions or concerns. Remember – Do Not Return to Costco. We offer hassle free returns for all out Costco customers. If you would prefer to email, please email [email protected] or live chat by clicking the box at the bottom of this page.
Not only do you get the best value purchasing through Costco, but you also get a FREE set of replacement discs for registering your device for a lifetime warranty. Simply fill out the form to the right, and call our microdermabrasion experts to receive $25 of store credit for one package of Personal Microderm Replacement Discs.
The PMD Promise
Every Personal Microderm device comes with The PMD Promise: Younger smoother skin after the first treatment guarantee. No hassle returns.
Costco Limited Lifetime Warranty
PMD offers a limited lifetime warranty on all PMD devices when a customer purchases from costco. This means as long as you are getting subscriptions of PMD products, you will have the confidence that no matter what, your PMD device will be covered.
Get in touch – We are here to help
If you have any questions or concerns, please contact our PMD Customer Care: 1-888-445-4532 *For easy troubleshooting, be sure to have your PMD device in hand when calling our Customer Care. Customer care hours and address.
Notice: The customer will be responsible for postage to return the item for warranty work but the company will pay for the postage to send the new item back to the customer.
Please be sure to register your PMD device and sign up to receive future correspondence from us. To register your device, please send in your warranty card or fill out the form on this page. Only one registration per device.
***There are no express warranties except as before mentioned. Neither PMD nor anyone involved in the production or sale of this product shall be liable for any direct, indirect, consequential or incidental damages arising out of the use or inability to use this product, or arising out of any breach of this warranty. All expressed and implied warranties, including the warranties of merchantability and fitness for a particular purpose, are limited to the applicable warranty period before mentioned. Warranty only applies to pmdbeauty.com customers and authorized sellers.